Tue 21 Sep 2004
Firefox Doesn't Display Images. Culprit: That Damned Microsoft Bias
Posted by Judd under General[50] Comments
I've struggled for days on the problem of images not displaying correctly in Firefox. But as soon as I began to get used to using the "View This Page in IE" button, I realized how stupid it was. What was the point of switching?
So I combed the internet for answers, and found… nothing.Not a thing. People seemed to be having similar problems but there were no answers. Just as soon as I was about to freak out, I figured it out: Symantec.
My computer has the Symantec Client Security firewall installed. I've been a real fan of it so far – it seems to have blocked quite a few attacks. One of the ways it is very good is in allowing you to customize the level of access that any individual program has. But after a little investigation, I found out that Symantec implicitly allows IE full access to the internet. For any other browser you have to specifically allow traffic. So it turns out the firewall was blocking some of Firefox's traffic, and not allowing it to fetch images in certain contexts.
I told the firewall to allow all traffic from Firefox and the problem was solved. But damn I hate that IE bias.
The fact that you couldn't find anything about this is too bad… which is exactly why you might want to change the title of this blog entry. (or make a separate page like I did once) If you change it to something that people might search for while googling, you just might keep someone from freaking out.
yeah, people like me
thanks for the tip, was about to start pulling at my hair. thank gosh for accurate google searches
Great! That seems to be my problem too. Now, how do you allow full access of traffic to FireFox browser? I gone through all of symantec Antivirus help section and other sections and no help found.
Good point, Rachel. Here's how to unblock Firefox (or any application):
1. In your taskbar at the bottom right there should be a little blue-green icon that looks like a globe. Double-click it to open the Symantec Client Firewall control panel.
2. Click on the tab on the left that says 'Client Firewall'
3. In smaller text along there should be a selection for 'Internet Access Control'. Click it.
4. In the right-hand pane, click the 'Add' button. This will bring up a file browser window. Navigate to the folder where the Firefox application lives, click it, and then click 'Open.' (Your Firefox application probably lives at C:\Program Files\Mozilla Firefox\Firefox.exe)
5. A window should pop up which offers you options for Firefox's access to the internet. Make sure the 'Permit this application to access the internet' button is selected, and click 'Ok.'
That's it. This process is the same for any program, just select a different program in step 4.
Sweet, that worked for me! However, i also had to go into the firefox browser>tools>web features>remove the checkmark from "for the originating web site only" to see all images.
It seems to work now on whatever website I go to. Yeah! I love to see the images
P.S. Thanks for answering so quickly!
I am having a similar strange problem and the solutions listed above did not work, but I found another way. I am using a Mac so likely the version of Firefox is older than the PC version–I am assuming, but didn't check this. I found that many images on my site did not load in Firefox, but loaded fine in all other browsers. What I found worked was redesigning my sites to remove the "www" for the images that wouldn't load. You would think that I might have "Load Images for the originating web site only" checked (as that might explain it), but I don't.
hullo
members,
my website has totally refused to load or display images, what do i have to do?
I have a serious allergy to IE, so "Thank you very much" for creating this site. Extremely helpful… you have reduced my stress level considerably.
Gates is a control freak!
-Marlene in New Mexico
Hey
I seem to have a similar problem… Images won't load, and I know it's because of my Symantec firewall. Because when I shut it down, the images miraculously appear.
But I won't just shut down my firewall if you know what I mean.
I've tried everything you guys said above, but nothing works… what am I to do?
I got it, problem is solved.
'Privacy Control' > 'Custom Level' > tag out 'Enable Browser Privacy'
I'm not running Symantec and I'm having the same issues you are reporting. Any suggestions? My home computer has Firefox and I don't have this problem.
I'm having the same problem as gqman. Not running Symantec. I'd really appreciate any suggestions anyone might have.
I've had similar problems with Firefox not displaying certain images. It turned out to be a problem with its local cache files. Clearing the cache solved the problem of not displaying images that were already previously cached.
Same here.
I don't have symantec and SOME of my images appear.
However, everytime I clear my cache, it comes RIGHT back but only ONE TIME until I clear the cache again.
GRRR! Does anyone know what this meanS?
Also, my webpage is hedgiehelp.com and if you guys can see the top banner with FireFox (it's the first thing on the page), I'd appreciate someone posting below.
Best,
Matt H
I am also having the issue on my home and work computers. I am not running Symantec on either. As a matter of fact I am running Spyware Doctor & the free version of AVG software. It sounds to me more like this is a Firefox glitch since it is happening under several different circumstances and to many people.
Any other suggestions on a fix would be awesome.
Hi,
I had the same problem and when I googled reached this page.and there is no symantec is there in my system I solved the problem by removing the site from blocked list.Please try it also:
Go to Edit->preferences->content.then there is a checkbox for loading images.Click on the Exceptions buttton in that row and remove the site from the list.tht's all.then refresh ur page.
Hi
go to
Tools > Options > Content > Load images automatically (Exceptions)
then unblock the sites.
IT'S WORKED FOR ME. THANK Judd Antin.
YOU ARE AN ANGEL.
I AM USING kaspersky internet security 2009 AND FIREFOX DOES NOT LOAD ALL PIC.
AFTER CHANGING THE FIREWALL SETTING, FF WORKED WELL NOW. FF LOAD ALL PICs AND VERY FAST. HOW TO DO :
1.DOUBLE CLICK ON KIS 2009 ICON ON TASKBAR
2. CLICK ON SYSTEM SECURITY
3. CLICK ON SETTING IN FIREWALL BOX
4. CHOOSE MOZILLA FIREFOX\FIRE FOX
5. DOUBLE CLICK ON FIREFOX
6. CLICK EXCLUSIONS TAB
7. TICK ON "DO NOT SCAN NETWORK TRAFIC"
FINISH
I had this problem and even when I went to:
Tools > Options > Content > Load images automatically (Exceptions),
no sites were blocked. Just for kicks, I added youtube.com (one of the sites were images didn't load) to the list, and then right away removed it from the list.
This worked for all of the blocked images everywhere!
Thank you very much! I use Comodo Internet Security and I never thought it could be the firewall but now it works! Thanks!
Hi All,
I had the same problem and there is no Symantec or other third party firewall unless Windows firewall.
After tried any suggestion from this blog and the comments, I realized that I used absolute path instead of relative path for my image source. After changed the path, the image can display well.
Hope this help the others.
So I evidently don't have the Symantec Firewall and firefox is still blocking images… Now what? I ran a search through the start menu for "Symantec" and there were no search results.
Shelly,
Do you have another firewall installed? Does the problem occur on every web page you visit, or only some of them? If it's only a problem on some pages, it's probably not your firewall. It could be your browser's security settings as well.
Thanks for publishing this. After reading your post I went and changed the settings and Firefox has full permission for access. Unfortunately I'm still experiencing the problem. This does not happen with every web site. Facebook, mySpace and Google image results are where this is happening.
Glad to see this is an issue still getting attention since '04 ha ha! Great blog and you have a new subscriber here for sure!
Unbelievable!!! Since this happens ONLY on Date1.com, it must be the browser setting rather than the firewall (Trend Micro) but I can't get the Date1.com website to respond – any other ideas?
its all about anti virus issue.
I am working on a client's web site and have added some partner logos for them. Most of the logos show up in Firefox and Google Chrome, but for some reason the Allegiant logo will not show up in Explorer. I am a little knowledgeable about web sites, but this is driving me crazy! Any advice is appreciated.
If you think the firewall isn't an issue, you might double check to make sure your code is compliant. It might be as simple as a stray brace or slash. Firefox and Chrome can both be more forgiving of simple markup errors that break the page in Internet Explorer.
i have this problem and hate it! it only happens with myspace im not tech smart so i dont understan all this firewall stuff but please help me!!!!!!!!!!
i don't have any firewall installed ,but i have this problem even in IE and Opera ! and with only a few sites such as Oneddl.com . what could be my problem ?
thanks for having your blog ..we had the same issue and it cleared itself when i re checked firefox settings ..here is the strange part ..when i turned the pc off last night pics was showing ,,in the morning they didn't ..and somehow the check mark in the settings {display pictures automatically}was removed …weird
I am also facing same problem with firefox and IE. In firefox only the 125 baner ads are not visible. Rest are ok. Any idea.
Had a similar problem with images not showing up, it turned out it was ABP blocking some of the images of the site.
I had the same problem, it turns out that the way the path separator is the problem. In IE, either a "/" or "\" works. In firefox, only "/" works. For example: "path\to\my\picture works in IE", but not in firefox.
Suddenly started having the same problem in vista, here is my fix. right click the image placeholder on the facebook page then click 'view image info' from popup menu. Make sure none of the web site listings looking like this are greyed out.
http://profile.ak.fbcdn.net/hprofile-ak-snc4/hs352.snc4/41655_1267503701_5031165_q.jpg
If they are, select those listings and remove the check from the box showing 'block images from '"website address etc".'
it does work for me
I am operating 2 blogs and the same problem has now started ever since I updated Firefox to version 6.
There is no problems with posting nor viewing of photos if I switch to Explorer to use or check my blogs. My brother also uses Firefox 6 and the same Symantic program I have and he can see my photos. This means that my Symantic(Norton) firewall can't be the problem because it should be the same problem every where. Neither my brother nor I ever altered the Symantic firewall from how it was installed with the program. Firefox 7 is supposed to be coming out very soon (it is in beta mode right now) so I will wait to see if the problem still occurs on their newest version of Firefox. And by the way I never had this problem at all when I was using Firefox 5 but while I can remove version 6 I can't reload version 5.
I installed FF6 last week and ever since I can not post nor see any photos to my own blogs at blogspot.com also know as Blogger. I also checked other blogs at blogspot and could not see photos on their blogs also. But on Explorer 8 I have no problems but I do not want to be forced into using Explorer for anything. On websites I can see photos. Everything was fine with FF5. I do have Norton Internet Security 2011 but I can't find a way to see the firewall to check if it is blocking blogspot.com I uninstalled FF6 and tried older versions and same results. From what I read on this blog some people not even using Norton are having a similar problem. I of course ran scans to see if there are any malware that is causing this and nothing was found and I even tried Malwarebytes free version and all that found was some adware. I used CCleaner to remove cache and I still can not do any thing with my blogs.
I also tried several tips from the Mozilla forum and no results. I tried system restore going back 3 weeks and also no results. I am totally frustrated and fed up with this issue. Please does any one out there in cyberworld have the answer besides switching to Explorer.
My problem is not with my Symantic Norton product. I worked with a support agent from Norton for about 4 hours of trying everything that the program might be doing to prevent my posting of photos to my blogs and from seeing older photos in posts. Even after a complete uninstall of all Norton products the problem still exists but only when I use Firefox. It started when I was forced by Firefox to upgrade to Version 6 and I was finally able to get Version 5 reinstalled but the problem still exists. This is a complete mystery. It does not work with Firefox on my PC but my brother also uses Firefox and the same Norton product and he has no problems seeing the photos.
Sorry for my bad english, I'me french
)
I've the same problem for my blog on Blogger. If
png images appear in the left column, it's because images are put on my own site (http://skynet). When there are coming from blogspot.com, not visibles.
When working in frontpage, the preview doesn't show the image in FF and but I can see the "border" of it. So I right click on it, an the nginx 6.0… error message appears.
Same when trying to go on picasaweb.google.com : welcome to nginx is displayed.
As I've no problem with Chrome nor IE, also not for images saved on my own site, for me it's a FF problem with some sites.
I've tried all I've found about this problem, clean cache, cookies, history, put exceptions, go in a about:config and add some settings or change some others, verify my antivirus and my firewall, re-install FF but nothing has solved the problem
((
Hi everyone.
I tried everything as its mentioned above.
adding to Symantec firewall, disabling Symantec, clearing cache of FF, update from website..though missing my images.
Rest IE & Chrome works fine.
GRRRR…I m fan of FF, Solution Expected
Thanks
OK… I am not commenting on Firefox. I am commenting on the use of Norton (in any form)
I have a PC repair biz and the top 3 offenders I run into is Norton, McAfee, and AVG. (2010+) I remove any of these instantly as I have found the weirdest problems with PC's stem from the use of these anti-virus programs taking over WAY too much and when the software goes down (aka: Norton expiration notice) it takes the PC with it. Norton does a good job at viruses, but they its horrible at getting along with the operating system.
I once had a PC come in that wouldnt connect to the internet. I didnt see Norton installed so I moved on with my diagnosis, etc.
After trying fix after fix within the Windows OS itself as well as other software programs that might affect it, in desperation I opened Windows explorer and searched through the Programs Files folders. I saw a Norton folder and opened it. There was nothing in it. I also knew that it doesnt just magically appear there so I edited the registry for every Norton key and deleted every one. (do not try this if you dont know what you're doing!)
I rebooted the machine and WELLA!… I had an internet connection!
McAfee has the same types of issues, and AVG used to be a solid anti-virus but now it is a big system hog.
I use Microsoft Security Essentials on all the PCs I work on. Its lightweight, (aka: doesnt hog system resources) it's efficient, does a great job with viruses and trojans and the best reason from a business standpoint….people never come back with issues.
I am not saying MS SE is the end all software, but from my experience it is the most solid and trouble free. Sometimes the MS servers disconnects on updates (no reason as to why, yet) so to solve that you just boot into safe mode, update from there and then all is well after a reboot. That is just my experience with it.
Hope this helps some of you. I know this post is old old old
hello, for all firefox users with the some-images-loading-some-not-for-somee-reason—i found this site here when trying to solve this exact problem.
don't have any of those firewalls(though do have A firewall =) da's obsession–did look at the settings for that–unless need restart, seems no effect taken when paralleled) so it couldn't be.
-cleared cache according to other site instructions. –didn't restart firefox(though the process turning to caps was suspicious..anybody know why they do that?)–or safe mod/renable addons one by one.
we have skype but this is my portable firefox without the addon. and the actual local installation of firefox worked fine so..not my way outdated(3.6 for use of old old extensions) fx versioneither =/
finally i noticed that whilst some images appeared, others didn't. the cincher was greasemonkey; webcomic script–and of course google images.–And also a few dozen imager 'viewers'–yknow those ones that darken the screen, roll in a loading icon and 'popup' a larger version of the image? yepp
–so looked at my java settings–had *web developer addon so looked at that first–reanabled everything(just cache and cookies..though actual fx options show cache limit set to 0 ==;;)
–had look at blockble items(adblock)=nothing, disabling all blocking for page=nothing
–greasemonkey: disabling actually bought back images not viewable through /webcomic reader =/, had latest version so no update, shift+refresh did nothing so..
concluded there were no 'surface options' and did a search into 'about:config' of 'ima(ge/s)'
most of the stuff were pretty specific, also
dom.disable_image_src_set (boolean; true)
confused me so went back to google and rephrased my search to query on that and 'java based/loaded images'.
got this:
=== === ================
http://kb.mozillazine.org/Talk:Images_or_animations_do_not_load
everything else loaded on that page for me(though it might just not be inserted into the wiki yet..) so went ahead and tried test5..
*headdesk*
another googleing:
http://anthonylrivera.net/tag/domdisable_image_src_set/
–basically, dom.disable_image_src_set when set to True, will stop any javascript from altering images on every page. This then makes certain Dynamic Image plugins not work–
there you have it. 'dynamic images'(googimgs, fx addons screenshots, picasa, wikipedia hoverpics, greasem webc reader etc etc)–all back in full and working order.
no restart, no nothings.(though still matter of process being suddenly caps..)
==== =====================================
hope this helps anyone.
sorry if it doesn't.
sorry for longlong post. was typing steps taken as went so to brief out any potential helpers–lucky me 'solved' it during asking though..again =.=;;
also kept here because.. just thought might outline some steps for anyone how tries them(so you don't have to go through all that all over again–though im no techie either and just google everything XD..)–and again, you might not have same trouble i have.
for the count i dunno why and how one installation is enabled, the other disabled–i do try hard to keep them in sync(with less bloat in the port of course..), but ah well.
thank you for reading and sorry to bother you.
It always seem to happen to me when I update Firefox, if I go to forward the email with the unseen images then they are seen. I have been through my settings and haven't been able to fix it this time.
Judd,
About 2 weeks ago I started having a problem with graphs not displaying when looking at far east markets via Reuters. I get a red X instead. The same issue occurs with some Jpegs in email. Right click and show pictures option does nothing. No changes in Internet Options. I use Microsoft Security Essentials and Malware Bytes. I am running Windows 7 64 bit. Adobe Flash Player 11 64 bit is installed. The same issue occurs in Firefox and Google Chrome. Please help – Thanks
My FF11 will not display browser images below bookmarks bar–and the menu bar, though it shows icons, has a block of radio buttons all strung in a row (behind icons). This started with latest upgrade to 10.0.2.
In an attempt to reset, I completely removed Firefox from my computer and re-downloaded. Nothing changed, except now the version says 11, and what's worse, a lot of my healine language has changed to either Japanese or Chinese.
The language issue occurs in newly-downloaded Chrome browser! ??????
What should I do? – Thanks
I'm now using FF12 and this just happened to me for the first time. The solution was simply yo clear the cache which had reached the limit!
I bumped into this problem today and I tried everything that was suggested in here (including the comments suggestion) but nothing worked. Apparently, what solved my prob is to put trim() at the end of the image source passing(src="images/folderIcon.png ). For some odd reason, it creates a space after the .png and I triple checked my code where it passes the image source and there was no space anywhere. just weird. IE and chrome were able to handle that space but not firefox. So there. 2 hours of my life wasted for a stupid space. thanks for the suggestions though, it kept me sane while debugging.
Bless you…I've had this problem for a loooong time and been unable to figure it out. Updating the MS firewall to allow firefox and it worked!
thank you!!!
Use '/' instead of '\' in the pathname and the problem would be resolved.
enjoy!!!!!!