Tue 21 Sep 2004
I’ve struggled for days on the problem of images not displaying correctly in Firefox. But as soon as I began to get used to using the “View This Page in IE” button, I realized how stupid it was. What was the point of switching?
So I combed the internet for answers, and found… nothing.Not a thing. People seemed to be having similar problems but there were no answers. Just as soon as I was about to freak out, I figured it out: Symantec.
My computer has the Symantec Client Security firewall installed. I’ve been a real fan of it so far - it seems to have blocked quite a few attacks. One of the ways it is very good is in allowing you to customize the level of access that any individual program has. But after a little investigation, I found out that Symantec implicitly allows IE full access to the internet. For any other browser you have to specifically allow traffic. So it turns out the firewall was blocking some of Firefox’s traffic, and not allowing it to fetch images in certain contexts.
I told the firewall to allow all traffic from Firefox and the problem was solved. But damn I hate that IE bias.
September 22nd, 2004 at 7:54 pm
The fact that you couldn’t find anything about this is too bad… which is exactly why you might want to change the title of this blog entry. (or make a separate page like I did once) If you change it to something that people might search for while googling, you just might keep someone from freaking out.
April 20th, 2005 at 6:11 am
yeah, people like me
thanks for the tip, was about to start pulling at my hair. thank gosh for accurate google searches
February 23rd, 2006 at 10:48 am
Great! That seems to be my problem too. Now, how do you allow full access of traffic to FireFox browser? I gone through all of symantec Antivirus help section and other sections and no help found.
February 23rd, 2006 at 11:07 am
Good point, Rachel. Here’s how to unblock Firefox (or any application):
1. In your taskbar at the bottom right there should be a little blue-green icon that looks like a globe. Double-click it to open the Symantec Client Firewall control panel.
2. Click on the tab on the left that says ‘Client Firewall’
3. In smaller text along there should be a selection for ‘Internet Access Control’. Click it.
4. In the right-hand pane, click the ‘Add’ button. This will bring up a file browser window. Navigate to the folder where the Firefox application lives, click it, and then click ‘Open.’ (Your Firefox application probably lives at C:\Program Files\Mozilla Firefox\Firefox.exe)
5. A window should pop up which offers you options for Firefox’s access to the internet. Make sure the ‘Permit this application to access the internet’ button is selected, and click ‘Ok.’
That’s it. This process is the same for any program, just select a different program in step 4.
February 23rd, 2006 at 11:31 am
Sweet, that worked for me! However, i also had to go into the firefox browser>tools>web features>remove the checkmark from “for the originating web site only” to see all images.
It seems to work now on whatever website I go to. Yeah! I love to see the images
P.S. Thanks for answering so quickly!
March 23rd, 2006 at 7:11 am
I am having a similar strange problem and the solutions listed above did not work, but I found another way. I am using a Mac so likely the version of Firefox is older than the PC version–I am assuming, but didn’t check this. I found that many images on my site did not load in Firefox, but loaded fine in all other browsers. What I found worked was redesigning my sites to remove the “www” for the images that wouldn’t load. You would think that I might have “Load Images for the originating web site only” checked (as that might explain it), but I don’t.
January 5th, 2007 at 3:40 am
hullo
members,
my website has totally refused to load or display images, what do i have to do?
March 7th, 2007 at 9:40 pm
I have a serious allergy to IE, so “Thank you very much” for creating this site. Extremely helpful… you have reduced my stress level considerably.
Gates is a control freak!
-Marlene in New Mexico
March 19th, 2007 at 7:13 am
i haven’t shake ny space
June 7th, 2007 at 4:49 am
Hey
I seem to have a similar problem… Images won’t load, and I know it’s because of my Symantec firewall. Because when I shut it down, the images miraculously appear.
But I won’t just shut down my firewall if you know what I mean.
I’ve tried everything you guys said above, but nothing works… what am I to do?
June 7th, 2007 at 6:07 am
I got it, problem is solved.
‘Privacy Control’ > ‘Custom Level’ > tag out ‘Enable Browser Privacy’
August 21st, 2007 at 3:02 pm
I’m not running Symantec and I’m having the same issues you are reporting. Any suggestions? My home computer has Firefox and I don’t have this problem.
December 22nd, 2007 at 1:51 am
I’m having the same problem as gqman. Not running Symantec. I’d really appreciate any suggestions anyone might have.
December 28th, 2007 at 6:05 am
I’ve had similar problems with Firefox not displaying certain images. It turned out to be a problem with its local cache files. Clearing the cache solved the problem of not displaying images that were already previously cached.
April 23rd, 2008 at 2:18 pm
Same here.
I don’t have symantec and SOME of my images appear.
However, everytime I clear my cache, it comes RIGHT back but only ONE TIME until I clear the cache again.
GRRR! Does anyone know what this meanS?
Also, my webpage is hedgiehelp.com and if you guys can see the top banner with FireFox (it’s the first thing on the page), I’d appreciate someone posting below.
Best,
Matt H